Polar Bear Auto Care

I have been bringing my truck to Polar Bear Auto Care since about mid 2011. They have always been a kind, funny and knowledgeable group. What started out as a convenience in getting an oil change while at work. Has turned into the only place I take my truck and refer others to do the same. I have never been disappointed by my experiences nor have I ever felt I was being “taken for a ride” or cheated. They communicate with me if they find something other than what I brought my truck in for. They explain the situation so that I can decide whether to move forward or come back at a later time. As a woman I appreciate having a place I feel comfortable bringing my truck. I look forward to continuing to give them my business. What a great team, thank you for all your years of service on my truck and here’s to many more!!

I have 100% faith in Polar Bear Auto Care. They have serviced my car for years and I have NEVER had a problem with their work. They are thorough in finding and addressing issues at an affordable price. I highly recommend them!

Was able to drop off my vehicle and use the courtesy car that was readily available. Fixed my car at an affordable price, doing the job right the first time. Would highly recommend as a one stop shop for all your cars needs.

As always...professional and honest service. I won't take any of our cars anywhere else!

I have had my RV in for service several times over the past several years. Truly professional and do not overcharge. they find the best solutions and then explain options or best choice. Customer for life with Polar Bear.

They treat you like family and are always so kind and you can’t beat the price as well as the guarantee on the work done.Best shop ever .I wish I never had wasted money going to other places .

I had a very positive experience with 2 of my vehicles. The rear a/c of a specialized van for my wheelchair bound son was repaired when another shop said they couldn’t do it. They were extremely accommodating with the sensitivity of the time constraints needed to get it done fast and also fixed a broken step at no charge to me. Also repaired the a/c on my camaro, valve cover seals, and the rack and pinion. Every employee I encountered in person or on the phone was friendly, personable and helpful. They actually answer their phone calls and call you back! I will use this company from now on for all of my Automotive needs. Darla, you’re a doll. Art you are awesome. Kevin , you went above and beyond. I cannot thank you enough.

Was fair and honest with the up front costs

They went above and beyond to find my problem. As a courtesy they did not make any additional charges.

Did a great job on my old air system.

Very honest and reliable!!@

Would go back to these guys in a heartbeat. They were thorough, honest, took the time to explain everything in detail and took the time to evaluate the entire car for safety and recall issues. You don't find this level of care, integrity and customer service anywhere anymore. Highly, highly, highly recommend!!!

Great service great honesty!

repaired my ac not just service it like others did for years, found leaks and fixed them. was happy with the service.

As always, excellent customer service. Thank you!

All work performed as promised with no surprises. Thanks

Great customer service. They were very clear on the process and steps after I dropped Off my vehicle. They were also clear on all charges and costs. Would def recommend this place.

The service from polar bear auto was amazing from booking my appointment to picking up my car. Excellent service, honest reliable auto service. Thank you again.

Darla and staff took great care of my coach and me. I will definitely be a repeat customer.

Excellent and fast service

Polar Bear Auto Center, are very friendly and professional. They fixed my air conditioner, they had done an excellent job. Everything works very well. Would recommend them to everyone. Thanks Eric

Excellent service! Thank you again Art and the crew at Polar Bear! I will recommend this place to everyone who needs A/C, electrical, or automotive!

This is the second time I have used Polar Bear for an air conditioner issue and both times the service was excellent and timely.

A great experience, and I am not the type of guy that writes a review. Good people, doing the right thing and taking care of the customer properly. Had two facilities before that could not figure out my dual air. Polar Bear did.

I have been bringing my cars here for years. Good honest work and they always take the time to explain. Best in the area no doubt!

I love my 1992 Accord and as much as how old it is, Polar Bear took care of it with no hesitation. They were honest with the process and will take their time in the diagnosis versus just trouble shooting the issue (glues and duct tape). They are my go to when it comes to delicate matters for my Accord. Thank you, Polar bear.

I like the honesty I feel when I use Polar Bear Auto. I would recommend them with any air conditioning and heating issues with my car. Wish they worked on my Mercedes Benz.

The overall experience from polar bear auto was amazing from the first phone call to picking up my vehicle. Not to mention they saved me $1000.00 from other quotes i received for the same work. i will be using them for all future maintenance and repairs.

Fast and Fair. They always give an estimate and do quality work.

I received great service and they quickly had me on my way which was amazing!

The staff at Polar Bear Auto Care were so kind and knowledgeable. My Ford Taurus 2003 was having air compressor issues, and they quickly performed a recovery on it so we could perform the repairs ourselves. They also recharged my system quickly and even explained how the AC system worked too. 5/5 stars and would absolutely come back again!

My air conditioning in my 2002 Subaru was quickly fixed. They also looked at my head gasket, which another mechanic told me had to be replaced. Kevin suggested (over making a profit) that I could just keep an eye on the oil level and it wasn't worth having the head gasket fixed. Honest, competent mechanics.

Have been looking for years for an honest and knowledgable car service center. Found it!! Great service and prices

Pleasant team gets you in and out asap.

I’ve been taking my vehicles to Polar Bear for many years. I have always found them to be honest and trustworthy. They communicate well and I’ve been able to depend on them to provide quality work. You’ll have to go a long way to find a better shop.

Great shop and excellent employees also they have a great gaurentee good in every state for a/c work

Great service! Very fair priced. Nice to repairs done right the first time. Very sharp crew I will be using polar bear from now on and suggest the same to anyone who asks

Great Service and Experts on A/C Systems!

Outstanding, professional, timely service. They are the NERDS of A/C! There is none better. Thank you, Polar Bear staff. I am a lifetime customer.

The people there are fabulous. My car drives and doesn't over heat. They told me what was wrong, how to fix it and reasonable prices. You can call and make appointments for oil changes etc.

They were very helpful they were very honest and they are now my new mechanic I advise everyone to go to them.

These guys are great! Prompt, thorough and honest. Also good detectives. I had a weird noise coming from the front right section of my car. Under the right conditions, I would hear it every morning. They found it and fixed it! I am thrilled. I totally trust these folks to treat my car as their own.

I've been taking my car to Polar Bear for a couple of years now and I am very happy with the care they have shown to my vehicle and to me. The service is great, and they are very courteous and knowledgeable. I dropped my car off twice without calling ahead and they were very agreeable about fitting me in (although I usually make an appointment which works better for everyone). As a single woman I have been a little concerned about being taken advantage of, but I haven't felt that to be an issue here. I have an older Toyota which will probably keep running forever, so I'll be continuing to visit Polar Bear and I'm very happy to be doing so.

I've taken my Ford Ranger to Polar Bear for multiple fixes over the last few years and they always do a good job and at a reasonable price. So far, even the "temporary fix" of my a/c 2 years ago is holding strong. Saved me almost a grand! I'll continue to bring my vehicles to these guys and recommend them to everyone I know. :)

I've solicited service from PB multiple times over the years. Everytime has been a pleasant and pleasing experience. I love recommending them to others needing service. PB has always been attentive to my needs, professional, warm, and positively responsive to any post service concerns. They are truly the service center most consumers dream of having. Their cost is reasonable and they are honest. There maybe other good service centers, but I doubt there are any better service centers. Polar Bear is the place to go.

Had transmission replaced (used), excellent work. Warranty on it too !!! Always the best, had smog done recently too, passed. Straight shooters, with Polar/Overstreet, I always know honest truth about vehicle and their work. Find a good honest shop and hold them for life.

The professionals at Polar Bear were not only great mechanics but were also very friendly. They even gave me a loaner car to use while my 280ZX was in the shop awaiting parts arrival. They were great mechanics and I am very pleased with the quality of work performed. They converted my Z back to the original R-12 freon because the changed to R-134A was useless and did not work in my older car (1981). I highly recommend them. [From Frank Inverso vs Anne Hann]

Great service at a reasonable price.

On top there things

Great people, excellent work. Kevin and Art always look for ways to get the repair done well at a manageable price.

This crew is the best. I've been with them for so long I can't remember how I found them. They're knowledgeable, thorough and easy to talk to. Highly recommend them.

I like this business and those who run it. This business has been here for many years. They carry a great deal of parts. In the early 1990’s my father was unable to buy a heater core for his motor home due to the original manufacturer going out of business. These folks compared the heater core to what they had in stock and found an identical one that was made by an alternative manufacturer (from Canada). Years ago I dived into replacing a heater core in a former vehicle. I learned first-hand that this task is exceedingly complicated and difficult. Polar Bear folks helped me complete the job with lots of free advice and recommended parts so I would not need to have the car towed to their shop to complete the job. Since then I have recommended them to those needing a heater core replacement. Another vehicle of mine recently developed a very tiny (microscopic) leak in the heater core. I began seeing vapor on the windshield that was greatly noticeable when the windshield was cold. The leak was so small and nobody around could smell the antifreeze so it took awhile to confirm the leak by watching the level of the antifreeze in the overflow tank eventually drop a bit. I called Polar Bear last week and they got right on the job and wrapped it up on the third day. They know what they are doing and I feel they are likely the most ideal place to have this task accomplished for vehicles requiring the dash and A/C evaporator core removed. They are very skilled in this area and the Sacramento region is fortunate to have this local business here. The cost for doing this task is very high but it equates to the extreme difficulty of accomplishing it. If you ever try doing it yourself you will see that the cost compares favorably to the physical, emotional and mental devastation that will likely result. Also, you will still need someone experienced in air conditioning to evacuate your system and later recharge it. When you have Polar Bear do the job you know they will also do the associated air conditioning work in a highly competent and professional manner. Bottom line is that I feel comfortable highly recommending Polar Bear Auto Care for any tasks they accomplish.

Recently, I had to part company with my local Dodge dealer for all future work on my 2010 Dodge Ram 3500 4x4. Their charges had become excessive and I had evidence of their prior unethical, if not fraudulent, work on my baby. So I decided to give "The Bear" a try. This place is quite a drive from my home in Davis, but I knew they had been there, quietly doing business focused on auto AC, for decades. But first, I parked and scoped the place out for a while from the street. What I found was a clean, well-maintained and painted shop--with mid-to-late-aged mechanics who didn't look like crack-heads and did look like they'd been doing this for quite a while. Then, I dropped the Ram off with them, with its broken AC, to see if they'd reach the same "needs" conclusions as had two other places. Not only did they do that, but their price was $2400 versus two dealers who wanted $3000--a 20% savings for me! Lastly, The Bear said it would be a 3-day job and I'd have the vehicle back by COB on Friday. On a whim--and a hunch--I showed up early at noon on Friday and the mechanic was just finishing the road test. Needless to say, I was a happy camper! The Bear will very definitely be getting more of my business, if and when more stuff breaks on my Ram. I rest my case.

Over many years several cars. Prices seem fair. Always good PR and good work

Great shop and with attentive owner/employees and excellent customer service. Their building is wheelchair accessible with designated parking. Waiting room is large and comfy with a table, many types of seating and a huge flat screen TV with cable. Water is complementary.

Love their very helpful service family place

Took the compressor from my 1969 GTO in for evaluation. The guys were very accommodating and gave it a look right away. Being a DIY person myself, Art gave me a lot of advice on what to do and what to be cautious about. I am rebuilding the engine right now, but when I get it back together, I will definitely take the car here for an evaluation and recharge of the system. These guys know their stuff!

I have been pretty happy with them. They are very nice and helpful. They got the work done efficiently.

This repair shop was referred to me by a previous owner of another auto repair shop. Quite a compliment I think. Anyway, I used their services for a costly repair (a lot less costly than the dealer), the car repair was repaired timely as promised, I was given the a standard warranty and have had no problem since the repair.

Always up front with prices and great customer

Great staff. Fast and honest.

Art and Kevin are great. Very professional and provide a detailed summary of the issues in my car. Will return.

Honest Folks, Did a A/C replacement at quoted price. Had an equipment failure. They checked it out and replaced with out any hassle . Highly recommend to any one. I have suggested them to many of My Friends and Family

Great service, awesome knowledgeable staff.

They are honest and will do what is right. They were not able to fix my car, but returned all of my money. Love these guys.

They fix the problems correctly the first time! Great customer service and great value! They even manage to teach me something new about auto repair every time, hehe. This is the only place I'd recommend and the only place I'd take my vehicle!

I didn't have an appointment but needed my vehicle fixed as soon as possible. They diagnosed the problem right away. Great service. Great price. Highly recommended.

Polar Bear changed my AC from the old system to the new in my 1993 Jerry Bowling Chevrolet Super Corsica. Now, 10+ years later, 107,000+ miles and 3 round trips to the east coast and all parts east, the AC still works like the day Polar Bear delivered it back to me. I paid well for the quality of service and parts; but, I'll be back there if my AC fails again.

If you live in the Sacramento area and your car needs work, call Polar Bear. They do a little bit of everything, not just A/C work. And if they think you're better off going to the dealer they'll tell you. They're honest and professional, and they do good work. I can't recommend them more highly.

Always greeted at the door. Knowledgeable staff that will never steer you wrong. They want you safe out there on the road.

Kevin, Art and Jessica are the best. Not only do they take care of us each time we visit, fitting our cars into the schedule even on short notice, but they also give us the peace of mind knowing that we are getting great service at a reasonable price. We highly recommend Polar Bear Auto Care for your AC and general auto repair needs.

Every time I am in Sacramento this is THE only place I'll ever take my truck. They have been the only ones to fix my problems correctly the first time and for good! If you're looking for a mechanic save yourself the hassle and just go here.

The guys at Polar Bear are awesome. Yeah, they don't work for free as some reviewers hoped, but Polar Bear is very reasonably priced and they stand behind their work. The Service is the best. Thank you!