Polar Bear Auto Care

Great people, excellent work. Kevin and Art always look for ways to get the repair done well at a manageable price.

This crew is the best. I've been with them for so long I can't remember how I found them. They're knowledgeable, thorough and easy to talk to. Highly recommend them.

I like this business and those who run it. This business has been here for many years. They carry a great deal of parts. In the early 1990’s my father was unable to buy a heater core for his motor home due to the original manufacturer going out of business. These folks compared the heater core to what they had in stock and found an identical one that was made by an alternative manufacturer (from Canada). Years ago I dived into replacing a heater core in a former vehicle. I learned first-hand that this task is exceedingly complicated and difficult. Polar Bear folks helped me complete the job with lots of free advice and recommended parts so I would not need to have the car towed to their shop to complete the job. Since then I have recommended them to those needing a heater core replacement. Another vehicle of mine recently developed a very tiny (microscopic) leak in the heater core. I began seeing vapor on the windshield that was greatly noticeable when the windshield was cold. The leak was so small and nobody around could smell the antifreeze so it took awhile to confirm the leak by watching the level of the antifreeze in the overflow tank eventually drop a bit. I called Polar Bear last week and they got right on the job and wrapped it up on the third day. They know what they are doing and I feel they are likely the most ideal place to have this task accomplished for vehicles requiring the dash and A/C evaporator core removed. They are very skilled in this area and the Sacramento region is fortunate to have this local business here. The cost for doing this task is very high but it equates to the extreme difficulty of accomplishing it. If you ever try doing it yourself you will see that the cost compares favorably to the physical, emotional and mental devastation that will likely result. Also, you will still need someone experienced in air conditioning to evacuate your system and later recharge it. When you have Polar Bear do the job you know they will also do the associated air conditioning work in a highly competent and professional manner. Bottom line is that I feel comfortable highly recommending Polar Bear Auto Care for any tasks they accomplish.

Recently, I had to part company with my local Dodge dealer for all future work on my 2010 Dodge Ram 3500 4x4. Their charges had become excessive and I had evidence of their prior unethical, if not fraudulent, work on my baby. So I decided to give "The Bear" a try. This place is quite a drive from my home in Davis, but I knew they had been there, quietly doing business focused on auto AC, for decades. But first, I parked and scoped the place out for a while from the street. What I found was a clean, well-maintained and painted shop--with mid-to-late-aged mechanics who didn't look like crack-heads and did look like they'd been doing this for quite a while. Then, I dropped the Ram off with them, with its broken AC, to see if they'd reach the same "needs" conclusions as had two other places. Not only did they do that, but their price was $2400 versus two dealers who wanted $3000--a 20% savings for me! Lastly, The Bear said it would be a 3-day job and I'd have the vehicle back by COB on Friday. On a whim--and a hunch--I showed up early at noon on Friday and the mechanic was just finishing the road test. Needless to say, I was a happy camper! The Bear will very definitely be getting more of my business, if and when more stuff breaks on my Ram. I rest my case.

Over many years several cars. Prices seem fair. Always good PR and good work

Great shop and with attentive owner/employees and excellent customer service. Their building is wheelchair accessible with designated parking. Waiting room is large and comfy with a table, many types of seating and a huge flat screen TV with cable. Water is complementary.

Love their very helpful service family place

Took the compressor from my 1969 GTO in for evaluation. The guys were very accommodating and gave it a look right away. Being a DIY person myself, Art gave me a lot of advice on what to do and what to be cautious about. I am rebuilding the engine right now, but when I get it back together, I will definitely take the car here for an evaluation and recharge of the system. These guys know their stuff!

I have been pretty happy with them. They are very nice and helpful. They got the work done efficiently.

This repair shop was referred to me by a previous owner of another auto repair shop. Quite a compliment I think. Anyway, I used their services for a costly repair (a lot less costly than the dealer), the car repair was repaired timely as promised, I was given the a standard warranty and have had no problem since the repair.

Always up front with prices and great customer

Great staff. Fast and honest.

I have 100% faith in Polar Bear Auto Care. They have serviced my car for years and I have NEVER had a problem with their work. They are thorough in finding and addressing issues at an affordable price. I highly recommend them!

Sadly, have to retract my other reviews. I used to love going here and trusted these guys. Mid last year I had to stop using them cause the mechanics were leaving things unfinished and not fixed. After a few back n forths with them I took my car to another mechanic who right in front of me showed me hoses that weren't put back and bolts not tightened. I really liked these guys but lately there business seems overwhelmed and the work is sped through with errors. Trust is huge and these guys lost mine. I don't recommend them.

Art and Kevin are great. Very professional and provide a detailed summary of the issues in my car. Will return.

Honest Folks, Did a A/C replacement at quoted price. Had an equipment failure. They checked it out and replaced with out any hassle . Highly recommend to any one. I have suggested them to many of My Friends and Family

Great service, awesome knowledgeable staff.

Great shop and a good group of people. Thanks for your help. Will be using you in the future.

They are honest and will do what is right. They were not able to fix my car, but returned all of my money. Love these guys.

They fix the problems correctly the first time! Great customer service and great value! They even manage to teach me something new about auto repair every time, hehe. This is the only place I'd recommend and the only place I'd take my vehicle!

I didn't have an appointment but needed my vehicle fixed as soon as possible. They diagnosed the problem right away. Great service. Great price. Highly recommended.

Polar Bear changed my AC from the old system to the new in my 1993 Jerry Bowling Chevrolet Super Corsica. Now, 10+ years later, 107,000+ miles and 3 round trips to the east coast and all parts east, the AC still works like the day Polar Bear delivered it back to me. I paid well for the quality of service and parts; but, I'll be back there if my AC fails again.

If you live in the Sacramento area and your car needs work, call Polar Bear. They do a little bit of everything, not just A/C work. And if they think you're better off going to the dealer they'll tell you. They're honest and professional, and they do good work. I can't recommend them more highly.

Always greeted at the door. Knowledgeable staff that will never steer you wrong. They want you safe out there on the road.

Kevin, Art and Jessica are the best. Not only do they take care of us each time we visit, fitting our cars into the schedule even on short notice, but they also give us the peace of mind knowing that we are getting great service at a reasonable price. We highly recommend Polar Bear Auto Care for your AC and general auto repair needs.

Every time I am in Sacramento this is THE only place I'll ever take my truck. They have been the only ones to fix my problems correctly the first time and for good! If you're looking for a mechanic save yourself the hassle and just go here.

The guys at Polar Bear are awesome. Yeah, they don't work for free as some reviewers hoped, but Polar Bear is very reasonably priced and they stand behind their work. The Service is the best. Thank you!